Privacy Policy

Last updated: 10/27/2024

At Aroma Elegance GmbH (D&P Perfumum), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website [www.dpperfumum.ch] and when you make purchases through our online shop.

1. Information We Collect

We may collect and process the following personal data:

• Personal Information: Name, email address, billing and delivery address.
• Contact Information: Email address, phone number (email preferred).
• IP Address: We may collect your IP address for technical and security reasons.
• Transaction Information: Details about your orders and payment information.

2. How We Use Your Personal Data

We collect and use your personal data for the following purposes:

• To process and fulfill your orders, including delivery and payment.
• To communicate with you regarding your orders and provide customer support.
• To send you marketing communications, such as newsletters, if you have opted in to receive them. You can opt-out at any time by clicking the “unsubscribe” link in our emails.
• To improve the functionality of our website through analytics and performance monitoring.

3. Third-Party Services

We may share your personal data with trusted third-party service providers, such as:

• Payment Processors: To facilitate secure payment transactions.
• Delivery Services: To ensure your orders are delivered to the correct address.
• Analytics Providers: We use services like Google Analytics to understand how users interact with our website and improve its performance.

These third parties are required to handle your data in compliance with privacy laws and may only use your information for the purposes agreed upon.

4. How We Store and Protect Your Data

We store your personal data on secure servers using industry-standard security measures such as encryption to protect your information. While we strive to protect your personal data, please note that no method of transmission over the Internet or electronic storage is 100% secure.

We will retain your personal data for 30 days before permanently deleting it unless required by law to retain it for a longer period.

5. Marketing Communications

If you have signed up for our newsletter or opted in to receive marketing communications, we may send you information about new products, promotions, and offers. You can opt-out at any time by clicking the "unsubscribe" link in any email or by contacting us at [email protected].

6. International Data Transfers

In certain cases, your personal data may be transferred and processed outside Switzerland, including countries that may not offer the same level of data protection. Where such transfers occur, we ensure that adequate safeguards are in place to protect your personal data.

7. Your Rights

You have the right to access, correct, or request the deletion of your personal data. To exercise any of these rights or if you have questions about our privacy practices, please contact us:

Aroma Elegance GmbH (D&P Perfumum)

• Str. Hauptstrasse 21
• 9476 Weite, Switzerland
• Email: [email protected]
• Phone: +41 *** (Email is the preferred method)

8. Changes to the Privacy Policy

Our privacy policy may be subject to change, but the terms in effect at the time of your interaction with us will apply. We recommend that you check this page periodically to stay informed of any updates.